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Cyfin Reporter Support

Welcome to the Cyfin Reporter support center!   Here, you'll find links to product support, customer support, Wavecrest's online user forum, and other useful information.

New Release - Version 8.6.0 for Cyfin Reporter Now Available

• Enhancements
• Enhancement - New Groups and IDs Selection. The Groups and IDs selection widget has been completely reworked. As a result it is now much easier to find and select Groups and IDs.   
• Enhancement - Bluecoat 5 Logfile Support. Support has been added for Bluecoat version 5 logiles.
• Enhancement - Menu Changes. Some menu items have been rearranged to enhance user experience. The following menu options have been moved:
• Server Information is now located under Administration menu
• Check URL is now located under Help menu
• New Support link located under Help includes:
• Profiling
• Webex
• Send Profiling
• JobQueue is now located in root menu
• Corrections
• Correction - Email Notification. If the product is unable to connect to remote database, it now sends an email notation to the product administrator alerting them about the issue.
• Correction - Changed Incorrect Wording. An incorrect statement has been removed from the “Site Audit Detail“ report screen. The Site Audit Detail report screen does support wild-cards.
• Correction - Custom Report Preview. When trying to preview a custom report you no longer get a 404 error when you click on the ‘preview’ option. (All products)
• Correction - Setup Array Pop-up. While setting up an array using the Setup Array Pop-up when you click the “X” icon it now properly closes the window properly and does not log you out.

Read complete release notes with the full list of enhancements and corrections.

NOTE: Internet Explorer 6.0 is no longer supported in Cyfin Reporter Versions 8.3.0 or higher. We recommend that you upgrade Internet Explorer.

Cyfin Reporter upgrades are free to current Wavecrest customers.  To download your update, login at Cyfin Reporter Downloads.